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Supporting Financial Inclusion by Mapping CICO Agents

Colombia, Ethiopia, Kenya

Context and issues

Mobile money agents play an important in facilitating cash-in and cash-out (CICO) transactions. However, some regions, known as "white spots”, are facing a shortage of CICO agents, posing challenges for residents who rely on these services.


Masae designed a web platform mapping these agents as well as key indicators, to help stakeholders optimize resource allocation and planning.

An essential component of the platform is a search tool with "minimum population" and "minimum distance to agent" parameters to detect settlements within white spots that need CICO services.

A demo version with dummy data is available here:


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