Social Media Analytics

Training Media and Press Services on Social Media Research

An Ethiopian NGO in charge of producing regular reporting on social media discussions and a French government institution focused on foreign

Mapping Influence on Social Networks

Understanding interactions between main influencers on social media is key for public decision-takers

Protecting Reputation and Brand Image on Social Networks

Analysing corporate reputation / brand image on social networks and counter boycott and offensive opinion

Understanding Public Opinion via Social Media

Social networks are a precious source of information on public opinion, including in post-conflict environments Analyzing popular reactions

Understanding Audience Reaction to Communication and Media Campaigns

Some organisations in charge of stabilization and peace recovery in conflict-affected countries use Facebook pages to promote key messages